Privacy Policy
Last Updated: March 3, 2026
Best Septic, Inc., doing business as Wally’s Septic (“Company,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
1. Information We Collect
A. Information You Provide to Us
We collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service or mailing address
- Payment information (used for service payments)
- Communication preferences
B. SMS & Customer Communication
If you opt in to receive text messages from us, we may send SMS communications related to:
- Appointment confirmations
- Appointment reminders
- Technician dispatch notifications
- Service updates
- Billing notifications
- Customer service communications
Message frequency varies based on your service activity.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:
📞 541-997-8885
📧 mail@wallysseptic.com
SMS Data Protection
- We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.
- SMS consent is not shared with third parties or affiliates for marketing purposes.
C. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Website usage data
- Approximate location based on IP address
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Schedule and perform services
- Communicate appointment details and updates
- Process payments
- Provide customer support
- Improve website functionality
- Comply with legal obligations
We do not sell your personal information.
3. Sharing of Information
We may share your information only:
- With trusted service providers (such as scheduling or payment processing platforms)
- To comply with legal obligations
- In connection with a merger or acquisition
We do not share your information for marketing purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance website performance and improve user experience. You may adjust your browser settings to decline cookies.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements.
6. Data Security
We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of certain data
- Opt out of communications
To exercise your rights, contact us at mail@wallysseptic.com.
8. Contact Us
If you have questions about this Privacy Policy, please contact:
Best Septic, Inc., doing business as Wally’s Septic
85044 Highway 101
Florence, OR 97439
Phone: 541-997-8885
Email: mail@wallysseptic.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
